Policies

Cancelations, Rescheduling and No-show Appointment Policies

Cancelation Policy

We recognize that unexpected events can occur. To respect our therapists’ time and ensure fairness, please note the following policies: Cancellations, Rescheduling, and No-Show Appointments. Cancel or reschedule at least 24 hours in advance to avoid a fee and allow others to book. Cancellations with less than 24 hours’ notice or no-shows will incur a 60% service fee charged to your booking card. No further bookings are allowed until you contact the office. For after-hours inquiries, leave a voicemail at 812-799-7538 or email us at [balancecollectiveindiana@gmail.com]

Late Arrivals
If you arrive late, your appointment may be shortened or canceled at the therapist’s discretion. You are responsible for the full fee regardless of appointment length.